Privacy Policy

2.1 Data Controller

The data controller is:

Stéphanie Jaeghers

Address: Rue de l'Athénée 19, 1206 Geneva, Switzerland

Email: contact@stephaniejaeghers.ch

Telephone: +33 658 99 14 35

2.2 Data Collected

Depending on your use of the website, we may collect the following data:

Contact information: name, surname, email address, telephone number, message content.

Appointment-related data (if you book or request an appointment): availability, reason for consultation (if provided), information necessary for scheduling.

Technical data: IP address, device/browser type, pages viewed, date/time stamp, cookie identifiers (see Cookie Policy).

Potentially sensitive data: If you spontaneously provide health information (symptoms, diagnosis, treatments) in a form or message, this data may be considered sensitive.

We encourage you not to provide detailed medical information via the website form unless absolutely necessary; this information can be collected appropriately during your care.

2.3 Purposes of processing

We process your data to:

respond to your contact and information requests,

organize, confirm, and manage appointments,

manage the administrative relationship (billing, if applicable),

ensure website security (prevention of abuse and fraud),

measure website traffic and improve the website (based on your cookie preferences),

comply with our legal obligations and defend our rights in the event of a dispute.

2.4 Legal Basis for Processing (FADP)

In accordance with the FADP, we process data in compliance with the principles of proportionality, purpose limitation, transparency, and security. Processing is justified in particular by:

your request and our legitimate interest in responding to it (pre-contractual/contractual relationship),

your consent where required (e.g., certain cookies),

our overriding legitimate interests (website security, improvement),

our legal obligations.

2.5 Disclosure to Third Parties/Subcontractors

We use Wix for hosting, website operation, and certain technical cookies, as well as integrated Wix audience measurement tools (Wix Analytics) depending on the configuration.

These service providers act as data processors and process data according to our instructions.

2.6 Data Transfers Abroad

Depending on the service providers used (including hosting and certain tools), data may be processed or stored outside of Switzerland (e.g., in the EU/EEA or other countries).

Where required, we implement appropriate safeguards (e.g., contractual clauses and security measures) to protect your data.

2.7 Data Retention Periods

We retain your data:

Contact requests: generally [12 months] after the last interaction, unless legally required or there is a legitimate interest in retaining it for a longer period (e.g., litigation).

Appointment-related data: for the duration necessary to manage the relationship and comply with applicable obligations [to be adjusted according to your organization/accountant].

Technical data/cookies: according to the retention periods indicated in the Cookie Policy.

2.8 Security

We implement reasonable technical and organizational measures to protect data against unauthorized access, loss, alteration, or disclosure (restricted access, account security, updates, etc.).

Since no system is infallible, we cannot guarantee absolute security.

2.9 Your Rights

Under the Swiss Federal Act on Data Protection (FADP), you may, in particular, request:

access to your data,

rectification of inaccurate data,

deletion within legal limits,

information on how your data is processed.

To exercise your rights: contact us at contact@stephaniejaeghers.ch

We may request reasonable proof of identity.

2.10 Minors

This website is not specifically intended for minors. If a parent/guardian believes that a minor has provided us with data, they may contact us to request its deletion.

2.11 Amendments

We may update this policy. The current version is the one published on the website with the date “Last Updated”.